Dialogue for Solutions
Sometimes making decisions is not an easy process. There are strongly held opinions, grey areas, and little time in today’s fast paced, ever-changing environment. Our Dialogue for Solutions provides a 4-step framework that enables group members to share information, arrive at decisions effectively, and build an action plan that holds team members accountable.
Our Strategic Approach
Our facilitator involves all group members and makes sure that all contributions are heard. The discussion is clearly focused around understanding an issue and gaining participants’ commitment to execute a clearly defined action plan.
Our Dialogue for Solutions methodology pools the wisdom of the group, separates identified problems from identified strengths, and prioritizes the problems. We develop an action plan designed to solve these problems, while holding the group accountable to implement the plan.
Step 1: Gathering Information
We facilitate a group meeting using Dialogue for Solutions providing each participant an opportunity to contribute what they know about the issue. The findings are recorded along with every contribution made by each participant present.
Step 2: Identifying Problems underlying the issue
Once Step 1 has been completed (and it can take a number of rounds), participants identify which of the items listed are problems. Using a simple scoring system these problems are rated individually by participants according to specific criteria. The list of problems is then examined in priority order, beginning with the Primary Problem.
Step 3: Identifying Solutions to the Problems
Through a facilitator-led discussion, participants suggest as many solutions as possible to the Primary Problem. Once all solutions are exhausted, they are weighted and evaluated on costs and benefits. Solutions are individually rated using a scoring system and specific criteria to identify the Primary Solution.
Step 4: Developing an Action Plan
Participants then focus on the Primary Solution (and if time permits, on the next two prioritized solutions) and develop an Action Plan whereby the participants agree to be held accountable to implement the plan. A report on all aspects of the dialogue and lessons from the exercise is provided.