This live 60-minute session equips you with a strategy to own your response to upsetting behaviours and a method to hold direct conversations. First, we provide a helpful strategy you can use whenever you’re faced with a difficult situation, our 3-step response strategy. Then we explore the challenges of direct conversations and provide our 6-step method, STRAIGHT TALK. We’ll address a common obstacle – the high-jack attempt and ways to identify and deal with it. Finally, we switch gears to help you prepare to receive STRAIGHT TALK as the listener.
This ProActive ReSolutions webinar is recognized through the following accreditations and qualifies for continuing education or career development reimbursement:
This program is valid for 1 PDC for the SHRM-CPSM or SHRM-SCPSM.
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