Terms of Use

Website Terms of Use

This Terms of Use agreement (“TOU”) sets forth the terms, conditions and guidelines for use of the www.buildingbetterlives.company Website (the “Site”) and the services offered on it. The Site is owned by ProActive ReSolutions Inc. (“ProActive ReSolutions”). This TOU constitutes a legally binding contract between the user (“you”), on the one hand, and ProActive ReSolutions and its suppliers and providers, (collectively “we” or “us”), on the other hand. Please read this TOU carefully before using the Site or activating an account with us. By using the Site or completing a purchase, you acknowledge that you have read this TOU, understand it and agree to be bound by its terms, conditions and guidelines.

Children

While Proactive Resolutions cannot prevent children under 13 from viewing the Site, children under the age of 13 may not use or register for the services offered on the Site or purchase merchandise through the Site. ProActive ReSolutions strongly encourages parents and guardians to supervise the activity of all children under the age of 18 when using the Internet.

Trademarks

ProActive ReSolutions is a registered trademark of Proactive Resolutions in Canada, United States of America and Australia. Other marks (including www.proactive-resolutions.com, the ProActive ReSolutions logo, Respectful Workplace, Dialogue for Solutions, Workplace Violence, Emotions at Work, Straight Talk, TJA Conference and Active Voice), graphics, typefaces, trade names and logos (which, together with the registered trademarks referred to above, are hereafter collectively referred to as the “Marks”) appearing on the Site are trademarks or trade dress of ProActive ReSolutions. All rights in and to the Marks, listed on this site or otherwise, vest in ProActive ReSolutions Inc. in over 30 countries worldwide. All rights thereto are reserved. You may not make any use of such Marks without ProActive ReSolutions’ permission. ProActive ReSolutions retains all ownership in, and good will associated with, the Marks. Other trademarks used on the Site are the property of their respective owners.

Contracts of Service

In the event that you have a current valid and subsisting Contract of Service or Confirmation of Services Agreement (“COS”) with ProActive ReSolutions, ProActive ReSolutions will grant to you a royalty-free non-exclusive licence to use those Marks, or portion(s) thereof, which relate specifically to the services included in the COS, for the term of that Agreement, and for use strictly within the geographical area to which the COS relates, in consideration for the payment of the sum of US$1.00 (One United States Dollar). In using the Marks you agree that:

  1. You will use the Mark as an adjective, that is, in conjunction with a noun (for example: “Workplace Violence Training”);
  2. You will identify the claim to trademark rights by including the letters TM at the shoulder or foot at the end of the Mark being used (for example: “Workplace Violence Training™” or “Workplace Violence TrainingTM “); and
  3. You will include the following statement whenever a Mark is used: “the [insert Mark] is the property of ProActive ReSolutions Inc. and is used under licence from ProActive ReSolutions Inc.”.

In the event of any breach of this TOU or any of the provisions of a COS, ProActive ReSolutions reserves the right to revoke such license and terminate such agreements.

Copyright

ProActive ReSolutions and its suppliers retain all rights, title and interest in and to all content (and all compilations thereof), including without limitation, any text, music, sound, photographs video, images, illustrations, icons, graphics, headers, typefaces, data, inventory information, databases or software, that appears on the Site (the “Content”). The Content is protected by U.S., Canadian and international copyright laws. No right, title or interest to any of the Content is transferred to you by your use of the Site.

You may copy limited portions of the Content solely by page caching or printing, provided that (i) you do not make such Content available to any third party and (ii) you do not remove any proprietary notice from such Content, or alter the Content in any way. You may not: modify, delete, add to, or create derivative works of the Content. You may not publish, distribute, transmit, broadcast or frame the Content in any manner; copy or post the Content for public display; collect, re-purpose or reuse any data or product listings contained in the Content; sell or attempt to sell the Content; exploit the Content; or make derivative use of the Site or its Content. In addition, you agree not to rely on any Content created or posted by us.

If you become aware of any infringement, or suspected infringement, of the Marks contained on the Site you will immediately inform ProActive ReSolutions thereof.

Contributed Content

You hereby grant to ProActive ReSolutions a worldwide, perpetual, irrevocable royalty-free license, with the right of sublicense, to exercise all rights arising in copyright in any media now known or hereafter to become known, in any content (including without limitation any text, music, sound, photographs, video, images, illustrations, icons, graphics, and data) that you post on the Site or provide to us in connection with the Site (the “Contributed Content”). When submitting Contributed Content to ProActive ReSolutions, you must not use a false name or email address or otherwise attempt to conceal the origin of your submission. You grant ProActive ReSolutions the right to use, at its discretion, your name or other identifying information in connection with Contributed Content. You represent and warrant to, and for the benefit of, ProActive ReSolutions that (i) you own or otherwise control all rights in the Contributed Content; (ii) the Contributed Content is accurate; (iii) the Contributed Content does not violate any law or infringe any third party privacy or intellectual property rights; and (iv) the Contributed Content contains no material that is defamatory, obscene, vulgar, profane, harassing, or threatening. You agree to indemnify us for all claims arising from or related to Contributed Content. While ProActive ReSolutions has no obligation to monitor Contributed Content, ProActive ReSolutions reserves the right to edit or remove any Contributed Content we deem to be inappropriate.

Third-Party Content

ProActive ReSolutions is a distributor (and not a publisher) of content supplied by third parties and incorporated within the Content. We have no control over such third-party content, do not endorse it, and are not responsible for its completeness, accuracy or reliability. Any information, advice, opinions, or statements contained within such third-party content are attributable to the author of such content and not to ProActive ReSolutions. While ProActive ReSolutions has no obligation to monitor third-party content, ProActive ReSolutions reserves the right to edit or remove any third-party content we deem to be inappropriate.

Amendments and Corrections to Content (instead of Product Descriptions)

ProActive ReSolutions does not guarantee the accuracy, completeness or reliability of information appearing on the Site. The Site may contain errors and omissions relating to product description, pricing and availability. We reserve the right to correct or update errors or omissions and to change information at our discretion without prior notice. We also reserve the right to cancel an order for a product in the event of an error or omission in the description of such product, including incorrect pricing information, whether due to a typographical error, an error in information received from our suppliers, or otherwise.

Placing Orders on www.proactive-resolutions.com

We accept orders from and ship to anywhere in Australia, Canada, the continental United States, Hawaii and Alaska. We may accept orders from and ship to other locations at our discretion. The risk of loss and title for all items ordered on the Site passes to you when ProActive ReSolutions delivers the merchandise to the shipping carrier.

The amount of tax charged to an order will be calculated based on the shipment destination’s sales-tax laws.

Because ProActive ReSolutions begins processing your order almost immediately after you place it, we cannot change or cancel an order once you submit it. All product returns are subject to ProActive ReSolutions’ discretion.

Special Offers

Any special offers referred to on this Site, whether or not related to purchases on the Site, are subject to the particular terms and conditions (including time limitations) of such offers. Unless otherwise specified, you may use only one special offer in connection with a transaction.

User Responsibilities

You agree that all billing and registration information you provide on the Site will be accurate and complete. Your provision of inaccurate or incomplete information constitutes a material breach of this TOU.

For certain activities you conduct on the Site, you will receive, or have received, an account name and a password. We retain ownership of your account and license it to you on a limited, non-exclusive basis for the duration of your account activation. It is solely your responsibility to keep your account information and password secure. You must not disclose your password to anyone except persons whom you have authorized to use your account, and you assume all resulting liability from use of the Site by such authorized person(s). You agree to notify us immediately of any unauthorized use of your account or any other breach of security of which you know or suspect. WE DISCLAIM ALL LIABILITY ARISING FROM, OR RELATED TO, YOUR FAILURE TO KEEP YOUR ACCOUNT NAME AND PASSWORD SECURE.

Indemnity

You agree to indemnify and hold us and our subsidiaries, affiliates, partners, telecommunications providers, service providers, officers, employees and agents harmless from any claim or demand, including attorneys’ fees, made by any third party due to, or arising out of, your use of the Site or any related services, any Contributed Content, your violation of the TOU, or your violation of any third-party rights, including without limitation, the infringement by you, or any other user of your account, of any intellectual property rights, privacy rights, or other rights of any person or entity.

LIMITATION OF LIABILITY

IN NO EVENT WILL WE, OUR AFFILIATES, SUPPLIERS, SERVICE PROVIDERS, OR OTHER THIRD PARTIES AFFILIATED WITH US BE LIABLE FOR ANY INDIRECT, INCIDENTAL, EXTRAORDINARY, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE RESULTS OF SUCH SERVICES, OR ANY INFORMATION CONTAINED ON THE SITE OR IN SUCH SERVICES, WHETHER SUCH DAMAGES ARE BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT SUCH PARTY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY AND THE AGGREGATE LIABILITY OF ANY OF OUR SUPPLIERS, SERVICE PROVIDERS, OR THIRD-PARTY AFFILIATES, ARISING FROM OR RELATING TO THIS TOU (REGARDLESS OF THE FORM OF ACTION OR CLAIM, E.G., CONTRACT, WARRANTY, TORT, STRICT LIABILITY, NEGLIGENCE, MALPRACTICE, FRAUD OR ANY OTHER LEGAL THEORY) IS LIMITED TO ONE-HUNDRED DOLLARS ($100). APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

DISCLAIMER OF WARRANTIES

THE SITE AND ALL RELATED SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND WITH ALL FAULTS, AND THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT IS WITH YOU. EXCEPT FOR THE EXPRESS WARRANTIES EXPLICITLY PROVIDED HEREIN, NEITHER WE NOR OUR PARTNERS, PROVIDERS, OR AFFILIATES MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE CONTENT, ANY INFORMATION MADE AVAILABLE BY OR THROUGH THE SITE, ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH THE SITE, OR ANY TRANSACTIONS ENTERED INTO BY USE OF OR THROUGH THE SITE. TO THE EXTENT PERMITTED BY LAW, WE AND OUR PARTNERS, PROVIDERS, AND AFFILIATES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, ACCURACY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND QUIET ENJOYMENT. NEITHER WE NOR OUR PARTNERS, PROVIDERS, OR AFFILIATES WARRANT THAT USE OF THE SITE OR ANY RELATED SERVICES WILL BE UNINTERRUPTED, AVAILABLE AT ANY TIME OR FROM ANY LOCATION, SECURE OR ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NEITHER WE NOR OUR PARTNERS, PROVIDERS OR AFFILIATES WARRANT THAT THE SITE OR ANY RELATED SERVICES WILL MEET YOUR REQUIREMENTS OR THAT ANY DEFECTS WILL BE CORRECTED. FURTHERMORE, NEITHER WE NOR OUR PARTNERS, PROVIDERS, OR AFFILIATES MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SITE OR AS TO THE ACCURACY, COMPLETENESS, RELIABILITY OR TIMELINESS OF ANY INFORMATION AVAILABLE ON OR THROUGH THE SITE.

YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOADING OF SUCH MATERIAL AND/OR DATA.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

Violation of TOU

Please also note that at any time, if we determine that you have abused or violated the letter or intent of any of these terms, conditions or guidelines, or any applicable law, we reserve the right to terminate or suspend your access to the Site and all related services, terminate any licences which we may have granted you previously, initiate an investigation, remove materials from our servers, issue a warning, block any prohibited activity, and take any other responsive action. Users who violate this TOU may additionally incur criminal and/or civil liability.

Modifications

Please note that we may change this TOU at any time by posting the modified TOU on the Site, or by otherwise notifying you of such change. Use of the Site after such changes are posted constitutes acceptance of all changes.

General

The TOU shall be governed by and construed in accordance with the laws of the Province of British Columbia and Canada. You also consent to the exclusive jurisdiction of and waive all objections to venue in the provincial and federal courts in British Columbia, Canada, and to the exercise of personal jurisdiction of the courts therein. If any provision(s) of the TOU is found to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties, with the other provisions remaining in full force and effect. Our failure to exercise or enforce any right or provision of the TOU shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. You and we agree that any cause of action arising out of or related to this TOU or the Site must commence within one (1) year after the cause of action arose; otherwise, such cause of action is permanently barred. The section titles in this TOU are solely used for the convenience of the parties and have no legal or contractual significance. This TOU constitutes the entire agreement between you and us with respect to the subject matter herein and supersedes any and all prior or contemporaneous oral or written agreements. You may not assign this agreement to any other party.

Policy for Claims of Infringement of Copyrighted Material

If you believe that material is posted on the ProActive ReSolutions Web site in a manner than infringes your copyright, please notify us by providing the following information in writing to our Copyright Agent:

  • A physical or electronic signature of the owner of the allegedly infringed copyright, or such owner’s authorized representative.
  • A description of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at issue, a list of such works.
  • A description of the material on the www.proactive-resolutions.com site that is claimed to be infringing or to be the subject of infringing activity, and information reasonably sufficient to permit us to locate the material.
  • The address, telephone number, and, if available, an electronic mail address at which you may be contacted.
  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of the copyright that is allegedly infringed.